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Shared Responsibility

The successful operation of Anypoint Flex Gateway is a responsibility shared between you and MuleSoft.

MuleSoft Responsibility

MuleSoft is responsible for:

  • Flex Gateway (including the agent, the Envoy package, and the Fluentbit package.)

  • Providing and supporting a base Helm chart for the installation of Flex Gateway on a Kubernetes cluster.

  • Providing and supporting an online Docker image registry.

  • Providing and supporting an online package repository for installation on Ubuntu and Debian.

Your Responsibility

When running on any target, you are responsible for:

  • Maintaining connectivity to the Anypoint Control Plane.

  • Not running third-party software that interferes with normal Flex Gateway operation. For example: antivirus, DPI, or application security systems.

    For security tool requirements, vendors and security experts that support Kubernetes are recommended.

When running in Kubernetes, you are responsible for:

  • Adapting the base Helm chart to particular needs.

  • Managing the Kubernetes cluster, including:

    • Ingress controller and external load balancing

    • Customizations to Ingress resources

    • Log forwarding

    • Monitoring

    • Network ports, NAT gateways, and proxies

    • Container runtime and networking

    • Provisioning and management of the Kubernetes environment, which requires:

      • Your IT team to provision and manage the infrastructure

      • Your network team to configure allowed ports and proxy settings

      • Your security team to verify compliance and obtain security certificates

You can view usage reports for Flex Gateway to get insight into your monthly usage. See Viewing Usage ReportsLeaving the Site for more.